Shipping

Implay are pleased to offer you FREE UK Mainland Shipping on your Items provided the total checkout is over £149.99. If you live out of the UK mainland area then please call us for a delivery cost on 01924 847 324 This also applies to promotional Free delivery offers'

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will ship the products to you within 3 - 5 days.

We are happy to provide international shipping. If you need a custom quote then please feel free to contact us.

Please also note that the shipping rates for many items we sell are volume-based. The volume of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all volumes will be rounded up to the next full cm.

Returns policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.